Turn the device you have into the one you want.
Trade in your eligible device for credit toward your next purchase, or get an Alfa Series Gift Card you can use anytime.1 If your device isn’t eligible for credit, we’ll recycle it for free. No matter the model or condition, we can turn it into something good for you and good for the planet.
A better way to part with your favorite device.
You’ll see what it’s worth instantly.
Just answer a few questions about your device. Based on what you tell us, we’ll offer you a competitive trade-in estimate for an Alfa Series Gift Card or instant credit shipped to you.
Just mail it out
Trading in your device is as easy as buying a new one. We’ll give you a prepaid trade-in kit or shipping label to send it off. We’ll either give you instant credit toward the purchase of a new product or send your device on to our recyclers.
Frequently Asked Questions
It’s our trade-in and recycling program that’s good for you and the planet. If your trade-in device is eligible for credit, you can offset the purchase price of a new one. If it’s not eligible for credit, you can recycle it for free.
Whether you’re making a purchase or not, we’ve made it easy to trade in an eligible device either in a store or online. Just answer a few questions regarding the brand, model, and condition of your device. We’ll provide an estimated trade-in value.
If you accept the trade-in estimate online when you purchase a new Alfa Series product, we’ll arrange for you to send us your old device. Once we receive it, we’ll inspect it and verify its condition. If everything checks out, we’ll credit your original purchase method and send you any remaining balance on an Alfa Series Gift Card by Email.
If you choose to trade in your old device online for a gift card, we’ll also arrange for you to send it to us. When everything checks out, we’ll send you an Alfa Series Gift Card by Email.
Regardless of how you choose to trade in, if the condition of your device doesn’t match what you described, a new estimated trade-in value will be provided. You’ll have the option to either accept this revised quote or reject it. If you reject it, your device will be returned to you. We may ask you to provide a return label.
It depends on when you make a purchase.
If you’re ready to buy a new Alfa Series product online (alfaseries.com), you can trade in an old device and get credit toward your purchase.
If you’re not ready to make a purchase, you can trade in your old device online for an Alfa Series Gift Card by email that you can apply to any future Apple purchase.
And no matter how you use Apple Trade In, if your device has no trade-in value, you can always recycle it responsibly for free.
Generally it takes 2–3 weeks. But the sooner you send us your device, the sooner we can verify its condition and process your credit or gift card.
Recycling a device is much faster. As soon as we email you a prepaid shipping label, just send your device to our recycling partner.
If you pay in full, we’ll apply a credit to your original payment method up to the total purchase price. For any remaining amount, you’ll receive an Alfa Series Gift Card by email.
It depends on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the estimated refund.
Keep in mind that we need to receive your device within 14 days of initiating the trade-in, and the condition needs to match what you told us.
If the condition of the device is different from what you described, we’ll provide a revised value. You can either accept or reject it. If you accept it, we’ll continue with the trade-in and either charge or credit the difference in value to the card you provided. If you reject it, we’ll cancel the trade-in, return your old device, and charge the original trade-in value to your card. No matter what, we’ll send you email updates about the progress of your trade-in, so you’ll know what’s happening at every step. If the device is NOT as described then we will require you to provide us the return label.
If you haven’t yet shipped your device, you can cancel your trade-in by simply keeping your device.
If you’ve already shipped your device, the trade-in can’t be canceled. If you receive a revised trade-in value after the inspection of your device, you can then choose to reject it.
In some cases, your final trade-in value can vary depending on if you send in your power adapter or not. You don’t have to, but you can always send in your chargers and cables, and we will recycle them for you.
Follow the instructions included in your trade-in kit. It explains how to prepare, pack, and ship your device.
Keep in mind that the estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this time frame to ensure that you get this value. Recycled devices should be sent back as soon as possible, at a time that’s convenient for you.
No, there is no proof of purchase required to trade in a device with Alfa Series Trade In.
Pack & Ship
About ALFA SERIES
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