Alfa Series wants you to be thrilled with your new purchase. However, if you need to return an item, we’re here to help.
There are a few important things to keep in mind when returning a product you purchased online from Alfa Series:
There are some items, however, that are ineligible for return, including:
Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancellation request. The way your refund is processed depends on your original payment method:
If you want to exchange an item. all exchanges are subject to in-stock product availability. It’s a good idea to check in-stock availability by calling the Alfa Series, or by viewing the product on alfaseries.com to see if the item is available.
Items ordered online from Alfa Series that arrived damaged or are incorrect can be returned by contacting Customer Service at 1-800-556-1442.
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More ways to shop: Find other retailer. Or call 1-800-MY-ALFA. +1(800) 556-1442.
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