Sales & Refunds Terms & Conditions
US Sales & Refunds Policy
Thanks for shopping at Alfa Series. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the Alfa Online Store or on the phone with the Alfa Series Contact Center. (To make it visually easier on both of us, we’ll refer to these entities as the “Alfa Store” in this policy.
Standard Return Policy
- Products can be returned only in the country or region in which they were originally purchased.
- The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Alfa Store Gift Cards, and any Alfa Developer Connection products.
- Should you wish to return ten or more of the same product, you must return to the Alfa Store where originally purchased.
- In the case of items returned with a gift receipt, Alfa Series will offer you an Alfa Series Gift Card.
- Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging. As an exception, you may return ALFA Series-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software.
- Alfa Series provides security features to enable you to protect your product in case of loss or theft. If these features have been activated and cannot be disabled by the person in possession of the phone, Alfa Series may refuse the return or exchange.
Additional Alfa Product Terms
Pricing & Price Correction
Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.
Alfa Series may, in its sole discretion, refuse or cancel any order and limit order quantity. Alfa Series may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online or Call Center order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Alfa Series’ acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The Alfa Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If Alfa Series cancels an order after you have already been billed, Alfa Series will refund the billed amount.
Shipping & Delivery
Product Availability & Limitations
Given the popularity and/or supply constraints of some of our products, Alfa Series may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. Alfa Series reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Alfa Series confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Alfa Sereies will cancel the order and refund your purchase price in full.
Pack & Ship
About ALFA SERIES
More ways to shop: Find other retailer. Or call 1-800-MY-ALFA. +1(800) 556-1442.
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